Shipping
All our orders are shipped using SF Express. You will receive a shipment notification email after your order has been shipped. You can find the tracking number in the email and use it to track your order here.
![](http://www.mosaicartmaker.com/cdn/shop/files/shipping_e9a8d55c-dc97-4b3e-8936-63404665686d_{width}x.png?v=1713760188)
Returns
All of our custom made products are created specific to each individual customer. As a result, we do not accept return or refund. If products arrive defective or damaged, please contact us within 7 days of receiving your products by emailing us at info@mosaicartmaker.com and attach the photos of products as well, we will follow up accordingly.